Overview:
Our client is looking to hire an Export Operations Coordinator to support both pricing and operational aspects of export freight shipments. This role will involve managing quotations, bookings, and day-to-day communication with customers and overseas agents, ensuring shipments move efficiently from start to finish.
Key Responsibilities:
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Handle export freight pricing and operational coordination across FCL and LCL shipments.
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Prepare and issue quotations, arrange bookings with carriers, and organise haulage.
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Manage and resolve operational issues that may arise during the shipment process.
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Communicate daily with overseas agents and direct customers via email and phone.
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Provide cross-coverage for export documentation when required.
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Support project cargo movements where needed (experience beneficial but not essential as training can be provided).
Experience Required:
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Previous experience within export operations in a freight forwarding environment.
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Strong understanding of export pricing and shipment coordination.
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Experience dealing with customers and international agents.
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Documentation knowledge would be advantageous.
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Exposure to project cargo would be beneficial but is not essential.
Personal Profile:
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Well organised with the ability to manage multiple shipments simultaneously.
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Strong communication and problem-solving skills.
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Detail-oriented and proactive in approach.
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Team player willing to support wider operational functions.