Air Import Coordinator (Day Shift)
Air Import Coordinator Shift Pattern: 4 on, 4 off, 7am to 7pm
Air Import Coordinator Main Duties
- Keep customers updated throughout the shipment process, by phone and email
- Execute shipments at the agreed cost and report any deviation promptly
- Liaise with the origin office to set up and monitor shipments
- Provide quotes where required
- Handle customs clearance, following clearance instructions and holding the direct representation letter on file
- Bill VAT and duty where the company's deferment account has been used
- Add all costs to files accurately
- Manage billing, ensuring it's on time and accurate
- Ensure all files hold PODs before closing
- Resolve invoice queries
- Take part in cross-training as required by the department
Air Import Coordinator Person Specification
- Minimum 3 years' experience in an air import department
- Able to work independently and as part of a team, showing initiative
- Proactive approach to work
- Comfortable working under pressure
- Flexible and adaptable
- Willing to ask for help when needed
Air Import Coordinator