Import Customs Coordinator
📍 Essex
💰 £27,000 to £28,000 DOE
🕒 Monday to Friday | 8:30am to 5:30pm
A well established logistics and customs specialist is looking to add an experienced Import Customs Coordinator to its growing customs team.
This position would suit someone with previous experience completing customs declarations through CDS who is looking to join a supportive business offering long term stability and career development.
The Role
You will play a key role in supporting daily customs operations, ensuring goods are cleared efficiently, compliance standards are maintained and customers receive a high level of service throughout the process.
Working closely with internal departments and customers, you will be responsible for managing customs activities, maintaining accurate records and ensuring all declarations are completed in line with current regulations.
Key Responsibilities
• Complete import, export and cross trade customs activities within agreed timescales
• Prepare and submit customs declarations in accordance with HMRC requirements
• Ensure all operational and compliance related activities are completed accurately
• Investigate and report declaration amendments when required
• Carry out routine audits and entry checks, producing regular reports for management
• Maintain customs systems and operational platforms effectively
• Ensure duties, VAT and associated charges are applied correctly
• Build strong relationships with customers and internal stakeholders
• Support invoicing activities and assist with payment follow up where required
• Liaise with commercial teams regarding customer opportunities and shipment activity
• Identify areas for process improvement and operational efficiencies
• Ensure approvals are in place before releasing shipments under deferment arrangements
• Complete invoicing within agreed service levels
• Assist with holiday and absence cover across the team
Requirements
• Previous customs, import or customs compliance experience
• Experience completing declarations using CDS
• Strong understanding of UK customs regulations and import procedures
• Knowledge of commodity codes and tariff classifications
• Understanding of import licensing requirements and controlled goods regulations
• Experience with Postponed VAT Accounting (PVA)
• Knowledge of HMRC amendment processes and duty reclaims
• Familiarity with UK and EU customs formalities
• Experience within freight forwarding, logistics, transport or customs brokerage would be beneficial
• Knowledge of transit procedures or ETSF operations would be advantageous
• Strong Microsoft Office skills, particularly Excel and Word
• Excellent attention to detail and organisational skills
• Strong communication and customer service abilities
• Able to work independently whilst contributing positively within a team environment
Benefits
• 20 days annual leave plus bank holidays
• Additional annual leave awarded for long service
• Extra paid day off each year for a personal milestone or special occasion
• Enhanced employer pension contributions with increased benefits after qualifying service
• Annual pension and financial wellbeing reviews
• Life assurance scheme
• Private medical cover following qualifying service
• Employee Assistance Programme for employees and eligible family members
• Access to a wide range of employee discounts and benefits
About the Business
This opportunity sits within a well established international logistics organisation with a strong reputation across freight forwarding, customs and supply chain services.
The business combines the resources and stability of a global network with the collaborative culture of a local team, offering employees the chance to develop their careers within a professional and supportive environment.
The company places a strong emphasis on accountability, customer service, expertise and teamwork, creating a culture where employees are encouraged to take ownership and make a genuine impact.