Customs Coordinator – Heathrow

📍 Heathrow
💰 £28,000 – £30,000 (DOE)
🕘 Monday – Friday, 08:30 – 17:30 (1 hour lunch)

Overview

An established freight forwarding operation is looking to appoint a Customs Coordinator to support its growing customs function at Heathrow.

This role will focus on ensuring the accurate and timely clearance of goods, working closely with internal teams, customers, and external partners to maintain compliance and operational efficiency across import, export, and cross trade activities.

Key Responsibilities

• Manage import, export, and cross trade customs entries accurately and within required timeframes
• Complete all customs declarations, ensuring compliance with legal and financial requirements
• Support the Customs Manager in delivering operational and compliance objectives
• Monitor and maintain data accuracy across all systems and documentation
• Carry out spot checks and audits on entries, providing reports as required
• Ensure correct application of duties, VAT, and invoicing processes
• Liaise with customers, internal departments, and external partners to ensure smooth shipment clearance
• Maintain strong communication with sales teams, including sharing potential leads and shipment updates
• Assist with credit control processes, including follow-up on outstanding payments
• Produce reports and ensure all deadlines are met
• Contribute to process improvements and operational efficiencies
• Provide cover across the department during periods of absence

Skills & Experience

• Minimum 2 years’ experience in customs operations (imports/exports)
• Strong understanding of UK and EU customs regulations and procedures
• Working knowledge of CDS for both import and export entries
• Experience within freight forwarding, logistics, or transport environments
• Familiarity with transit procedures and ETSF is advantageous
• Knowledge of HMRC amendments and reclaims is beneficial
• Strong attention to detail with the ability to manage multiple tasks effectively
• Proficient in Microsoft Office, particularly Excel
• Able to work independently as well as part of a team
• Flexible approach to working hours when required

Benefits

• 20 days annual leave plus public holidays
• Pension scheme with enhanced contributions over time
• Private medical cover (subject to service)
• Death in service benefit
• Access to employee discount platform
• Employee assistance programme for you and your family
• Financial advice support
• Additional holiday entitlement based on length of service

Key Responsibilities

• Identify and generate new business opportunities using a combination of self-sourced leads and opportunities provided by the Sales and Operations teams.

• Develop new business across sea freight, air freight, and road freight services, covering both import and export movements.

• Prepare accurate and competitive quotations, ensuring all relevant commercial terms and conditions are clearly included.

• Work flexibly between office-based activity and client meetings in the field, supporting ongoing business development.

• Build and maintain strong relationships with clients and internal teams to ensure a high level of service delivery.

• Adapt responsibilities where required in line with evolving operational and business needs.

Requirements

• A proven track record of success in sales and business development

• Strong communication, relationship-building, and negotiation skills.

• Excellent attention to detail with good working knowledge of Microsoft Word, Excel, and Outlook.

• A friendly, professional approach with the ability to work effectively as part of a team.

Key Responsibilities

• Identify and generate new business opportunities using a combination of self-sourced leads and opportunities provided by the Sales and Operations teams.

• Develop new business across sea freight, air freight, and road freight services, covering both import and export movements.

• Prepare accurate and competitive quotations, ensuring all relevant commercial terms and conditions are clearly included.

• Work flexibly between office-based activity and client meetings in the field, supporting ongoing business development.

• Build and maintain strong relationships with clients and internal teams to ensure a high level of service delivery.

• Adapt responsibilities where required in line with evolving operational and business needs.

Requirements

• A proven track record of success in sales and business development

• Strong communication, relationship-building, and negotiation skills.

• Excellent attention to detail with good working knowledge of Microsoft Word, Excel, and Outlook.

• A friendly, professional approach with the ability to work effectively as part of a team.

Key Responsibilities

• Identify and generate new business opportunities using a combination of self-sourced leads and opportunities provided by the Sales and Operations teams.

• Develop new business across sea freight, air freight, and road freight services, covering both import and export movements.

• Prepare accurate and competitive quotations, ensuring all relevant commercial terms and conditions are clearly included.

• Work flexibly between office-based activity and client meetings in the field, supporting ongoing business development.

• Build and maintain strong relationships with clients and internal teams to ensure a high level of service delivery.

• Adapt responsibilities where required in line with evolving operational and business needs.

Requirements

• A proven track record of success in sales and business development

• Strong communication, relationship-building, and negotiation skills.

• Excellent attention to detail with good working knowledge of Microsoft Word, Excel, and Outlook.

• A friendly, professional approach with the ability to work effectively as part of a team.

This is a hands-on operational role, managing export shipments end-to-end across air, ocean, and road freight, within a fast-paced and supportive environment.

🔧 Key Responsibilities

• Manage multimodal export shipments from booking through to final delivery

• Prepare and process export documentation, including customs and shipping paperwork

• Liaise with overseas agents, carriers, hauliers, and internal teams

• Ensure shipments move in line with service levels, compliance, and customer expectations

• Resolve operational issues and proactively manage exceptions

👤 Skills & Experience

• Previous experience in export operations within freight forwarding

• Exposure to air, sea, and/or road freight (multimodal experience preferred)

• Strong understanding of export documentation and customs processes

• Excellent organisational skills and attention to detail

• Confident communicator, comfortable dealing with customers and global agents

🎯 What’s on Offer

• Competitive salary depending on experience

• Stable, long-term role within an established business

• Supportive team environment with scope to develop

If you’re an export operator looking for a solid, well-rounded operations role within a growing freight business, I’d be happy to discuss this in more detail.

Location: Anywhere in the UK
Industry: Freight Forwarding / Logistics

A fantastic opportunity has arisen for an experienced freight forwarding professional to launch and lead a brand-new regional branch for a fast-growing, tech-enabled logistics provider.

This is a rare chance to build your own business within an established organisation — combining full entrepreneurial freedom with the backing, systems, procurement strength, and reputation of a global logistics brand.

The Role

As Regional Sales Director, you will be responsible for:

• Launching a brand-new UK branch from the ground up

• Creating and executing a commercial strategy for your chosen region

• Winning new business across air and ocean freight markets

• Managing and developing key account relationships

• Building your own team as the branch grows

• Working closely with central operations, finance, customs, and support teams

• Taking full ownership of revenue, profitability, and branch development

What They’re Looking For

• Strong track record in freight forwarding sales (air & ocean)

• Proven ability to win, retain and grow high-value clients

• Strategic, commercially driven mindset

• Entrepreneurial personality — someone who wants to build something

• Confidence in creating a business plan and delivering against it

• Ability to lead, influence, and hire as the branch scales

What’s On Offer

• Freedom to base the branch anywhere in the UK

• Ability to build your own office and team

• Full backing from a well-established logistics business

• No personal financial investment or start-up costs

• Competitive salary + negotiable package

• Options for equity / share participation based on performance

• High level of autonomy and trust

Who This Suits

This is perfect for someone currently at Sales Manager, Branch Manager, Regional Manager or BDM level who wants:
✔ More ownership
✔ More autonomy
✔ The chance to build something under their own name
✔ A clear pathway to equity

We’re partnering with a respected, independent freight forwarder in Basildon that continues to grow across its European network. They’re now looking for an experienced Road Freight Operator to join their dynamic team, working within either imports or exports, depending on experience.

The Role

You’ll take ownership of day-to-day European road freight operations, ensuring the smooth and efficient movement of goods from start to finish. This is a hands-on role within a close-knit team where attention to detail, communication, and teamwork are key.

Key Responsibilities:

• Coordinate European import/export road freight operations from end to end.

• Enter job details and manifests accurately into the internal freight management system.

• Liaise with customers, agents, and hauliers to ensure shipments are collected, delivered, and cleared on time.

• Provide the warehouse and depots with the necessary information for off-loading and distribution.

• Monitor trailer movements, arrival and departure times, and update internal spreadsheets.

• Support with pricing, cost calculations, and invoicing of manifests.

• Contribute to monthly KPI reporting and departmental performance tracking.

About You

• Experienced in European road freight – imports or exports.

• Excellent communicator with the ability to manage multiple stakeholders.

• Strong administrative and organisational skills.

• Proficient with freight systems (FMS) and Microsoft Office tools.

• A proactive team player with a flexible attitude to working hours when required.

The Offer

💼 Competitive salary (based on experience)
📍 Based in Basildon, Essex
🕘 Monday–Friday, full-time
🌍 Opportunity to develop within a growing, forward-thinking business

If you have experience in European road freight and want to join a company that values professionalism, teamwork, and growth — apply today or reach out for a confidential chat.

We’re looking for a Technical Proposals Tender Executive to join a global leader in project logistics. This is a fantastic opportunity to work alongside some of the most experienced logisticians in the industry, supporting complex, large-scale projects across multiple sectors, including energy, infrastructure, and mining.

The Role
You’ll be part of a dedicated UK-based tender team, responsible for producing high-quality technical proposals in response to international tenders. Working closely with commercial and operational colleagues worldwide, you’ll help craft winning bid content that secures major logistics contracts.

Key Responsibilities

• Draft and review technical content for tender submissions (ITTs, RFQs, RFIs).
• Coordinate input from engineering, HSE, QA/QC, and operations experts.
• Translate complex technical information into clear, client-focused proposals.
• Build and maintain a library of technical documents (method statements, project execution plans, risk assessments).
• Support compliance, risk reviews, and handovers to project delivery teams.
• Contribute to business development by aligning technical content with overall bid strategies.

What We’re Looking For

• Experience writing technical proposals within project logistics, freight forwarding, or engineering.
• Strong writing skills with the ability to simplify complex technical detail.
• Knowledge of multimodal logistics and the wider supply chain sector.
• Excellent stakeholder management, coordination, and time management skills.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook); familiarity with Teams/SharePoint is a bonus.
• A proactive, collaborative mindset with the ability to work to deadlines in a fast-paced, global environment.

What’s on Offer

• Competitive salary and benefits package.
• Pension scheme with matched contributions.
• Discretionary annual bonus.
• Life assurance (3x basic salary).
• Opportunities for international travel.
• Hybrid flexibility after successful onboarding (Kent-based office).

We are seeking a highly organised and proactive Multi-Modal Account Manager to oversee end-to-end logistics operations across air, ocean, road, and rail freight. This role is ideal for a commercially aware logistics professional who thrives in a collaborative team culture and is committed to delivering exceptional customer service while upholding high operational standards.

You will manage client accounts from booking through to final delivery, ensuring compliance with all regulatory requirements including customs declarations, documentation, and invoicing. This role requires someone who can confidently build client relationships while keeping a close eye on margin, process accuracy, and continuous improvement.

Main Responsibilities

Operational Management

• Handle the complete transportation process from origin to destination for imports, exports, and cross-trades.
• Accurately create and manage job files, pre-alerts, customs clearance, final delivery, billing, and costing.
• Ensure all shipments are correctly quoted, documented, and customs-cleared in a timely and compliant manner.
• Maintain internal systems including shipment schedules and records in line with SOPs and best practices.

Client Engagement

• Act as the main point of contact for assigned clients, managing communications, issue resolution, and service delivery.

• Conduct regular follow-ups with clients on quotes, service updates, and satisfaction levels.

• Identify opportunities for account growth across new trade lanes, modes, or service offerings.

• Support client retention through regular check-ins, service reviews, and in-person meetings.

Financial & Commercial

• Provide accurate quotations and proactively follow up within 24 hours.

• Ensure job costing and invoicing are completed correctly using appropriate charge codes.

• Mitigate financial risk and maximise profitability by monitoring KPIs, reducing unnecessary charges, and addressing discrepancies.

• Source and negotiate rates with suppliers when needed to ensure competitive pricing.

Compliance & Documentation

• Liaise with customers to obtain complete and accurate documents for customs declarations.
• Ensure customs duties and other statutory charges are collected or escalated as appropriate.
• Submit import/export entries to CDS, arrange cargo releases, and maintain documentation as per compliance requirements.

Additional Duties

• Support process improvements and assist with operational changes as required.
• Collaborate with colleagues across operations and commercial teams to meet shared goals.
• Contribute to staff development, cross-training, and support others where needed.
• Comply with all relevant policies including HSE, confidentiality, and data security.

Candidate Profile

Qualifications & Knowledge

• Minimum 5 GCSEs (A*-C) or equivalent.
• Strong working knowledge of end-to-end multi-modal logistics operations.
• Awareness of customs compliance and CDS entry requirements.
• Familiarity with logistics platforms (e.g. CargoWise) desirable.
• Industry-recognised certifications (e.g., BIFA) advantageous.

Experience

• Demonstrated background in multi-modal freight forwarding, ideally across various modes.
• Experience managing customer accounts and service delivery.
• Good geographic knowledge and understanding of trade routes and transport providers.
• Familiarity with logistics KPIs and financial control.

Skills & Competencies

• Strong verbal and written communication.
• Excellent time management and prioritisation.
• Analytical problem-solver under pressure.
• IT literate (MS Word, Excel, etc.).
• High attention to detail and accuracy in data handling.
• Self-starter with ability to work independently.

Personal Attributes

• Adaptable and flexible to evolving business needs.
• Positive attitude and team player.
• Willing to develop professionally and take on new challenges.
• Reliable and committed with a good attendance record.
• Able to travel or work outside of standard hours when necessary.

The Customer Service Advisor holds accountability for executing daily tasks to accomplish the primary objective: customer satisfaction and serving as the initial point of contact for most clients. Their role is to guarantee clients receive a consistently professional, courteous, and efficient level of service at all times.

Primary Focus Areas:

• Submission of customer bookings in adherence to Customer Service SOPs.
• Handling customer and third-party queries confidently and promptly, escalating to management when necessary.
• Proactively contacting clients or missing shippers to secure additional bookings when container volumes are low.
• Corresponding with overseas agents via email or Oms to ensure accurate and timely information for all Routed Bookings.
• Efficiently managing amendments to bookings, including changes in CBM, weight, or number of pieces.
• Arranging haulage bookings, taking into consideration any special agreements such as free pick-up.
• Resolving haulage issues, such as addressing instances of drivers not showing up.
• Notifying clients via email about vessel delays or short shipments with dates to be confirmed.
• Obtaining hazmat acceptance if required, unless previously submitted by sales.
• Communicating with suppliers for freight collect shipments and obtaining necessary paperwork like MSDS, DGN, invoice, and packing list.
• Proficiently handling short shipments.

Customer Service

• Proficient in customer service with a track record of resolving issues in a solution-focused manner.
• Ability to communicate professionally and efficiently while addressing all aspects of client expectations and issues.

Financial 

• Ensuring accurate rating of all bookings according to client and agent agreements, and inputting third-party expenses at the booking level when necessary.

Business Strategy

• Aligning all communication, both internal and external, with the company Core Values and actively promoting existing and new services.
• As the primary point of contact within the business, consistently providing a level of service that demonstrates excellence and meets service level expectations.

Communication

• Confidently liaising with colleagues at all levels using various communication mediums.
• Professional and efficient communication with customers.

Commercial

• Proactively seeking opportunities to increase revenue, whether by offering value-added services at our CFS's or identifying revenue-generating opportunities for specific requests.

An established international freight forwarding organisation is seeking an experienced Ocean Export Procurement Manager to oversee carrier strategy and capacity management across export operations.

This is a commercially driven leadership role responsible for securing competitive ocean freight agreements, managing carrier relationships, and ensuring service reliability across global trade lanes.

Key Responsibilities

• Develop and execute procurement strategy for FCL, LCL, consolidation, and specialist cargo exports

• Negotiate annual and spot-rate contracts with ocean carriers and NVOCCs

• Secure space allocation during peak seasons and volatile market conditions

• Monitor and manage carrier KPIs including reliability, equipment availability, and cost performance

• Provide strategic rate input to support RFQs, tenders, and commercial proposals

• Analyse market trends, capacity shifts, and geopolitical impacts to inform procurement decisions

• Ensure compliance with global trade regulations, internal governance, and audit standards

• Lead performance reviews with carriers to drive service improvement and cost control

Ideal Profile

• 5+ years’ experience in ocean freight procurement or export logistics

• Strong contract negotiation and carrier management background

• In-depth knowledge of INCOTERMS and international trade compliance

• Commercially minded with strong analytical capability

• Confident working cross-functionally across sales, operations, and finance

What Success Looks Like

• Stable and competitive ocean freight costs

• Reliable carrier performance

• Strong internal stakeholder satisfaction

• Effective risk mitigation during market fluctuations

This is a high-visibility role offering real strategic influence within a global logistics environment.

Overview:
An opportunity to lead and develop a European import operations function within a busy freight forwarding environment. This role is focused on driving operational efficiency, service delivery, and commercial performance across road freight imports, while also overseeing an offshore customs processing team.

Key Responsibilities:

Operations Leadership
• Manage the day-to-day running of the import department, ensuring smooth workflows and high service standards
• Oversee inbound planning, trailer arrivals, and documentation processes
• Continuously review and improve operational systems and procedures
• Maintain strong communication with clients, hauliers, overseas agents, and internal teams

Commercial & Performance Management
• Take ownership of departmental budgets, cost control, and margin performance
• Ensure accurate invoicing, reporting, and financial tracking
• Identify opportunities to improve profitability through operational efficiencies
• Provide regular updates and performance reports to senior leadership

Team Management & Development
• Lead, support, and develop the import team, ensuring effective workload distribution
• Manage staffing, holidays, and overall team performance
• Implement and maintain SOPs, driving consistency and best practice
• Promote a culture of accountability, collaboration, and continuous improvement

Customs Oversight
• Oversee an offshore customs team, ensuring timely and accurate declarations
• Provide guidance and support on customs processes, escalating complex issues where needed
• Maintain awareness of customs regulations, tariffs, and VAT requirements
• Ensure data accuracy and readiness for audits

Coordination & Communication
• Act as a central point of contact for operational and customs-related matters
• Work closely with internal departments to align on shipment activity
• Support wider import and customs functions with administrative and operational tasks

Compliance & Risk Management
• Ensure all documentation is accurate, complete, and compliant
• Identify and mitigate operational and customs-related risks
• Maintain compliance with HMRC requirements and industry standards

Requirements:
• Strong experience in import operations within freight forwarding, ideally European road freight
• Proven leadership and team management experience
• Good understanding of customs processes and regulations
• Commercial awareness, including budgets, margins, and cost drivers
• Strong organisational and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Overview:
An opportunity to oversee warehouse and logistics operations across two sites within a fast-paced freight forwarding environment. This role combines leadership, operational oversight, and commercial awareness, ensuring efficient cargo handling, regulatory compliance, and strong coordination across warehouse, transport, and customs functions. While primarily management-focused, the role will also require a hands-on approach when needed.

Key Responsibilities:

Multi-Site Operations Leadership
• Manage operations across two warehouse facilities, ensuring consistent service levels and processes
• Allocate resources effectively across both sites based on workload and priorities
• Maintain strong on-site presence, ensuring alignment, discipline, and performance
• Provide hands-on support during peak periods or operational challenges

Warehouse & Cargo Operations
• Oversee the handling, storage, and dispatch of air, sea, and road freight
• Ensure correct handling of general cargo, hazardous goods, temperature-controlled and high-value shipments
• Monitor KPIs including throughput, turnaround times, and service levels
• Ensure compliance with all relevant industry and regulatory standards

Logistics & Transport Coordination
• Manage inbound and outbound transport planning, including haulage and carrier relationships
• Ensure efficient movement of cargo between warehouses, ports, airports, and customer locations
• Drive cost efficiencies and optimise routing and service performance

Inventory & Customs Control
• Oversee stock accuracy across bonded and non-bonded cargo
• Conduct audits and ensure compliance with customs and regulatory requirements
• Work closely with customs teams to support clearances and inspections

Team Management & Development
• Lead and develop teams across both sites, ensuring high performance and engagement
• Manage staffing, training, and performance reviews
• Foster strong communication between warehouse, transport, and customs teams
• Lead by example with a hands-on approach when required

Compliance & Continuous Improvement
• Ensure full compliance with health & safety, aviation security, and customs regulations
• Maintain SOPs, risk assessments, and reporting processes
• Identify operational improvements and implement efficiency initiatives
• Support long-term strategy, budgeting, and system enhancements

Requirements:
• Proven experience in warehouse/logistics management within freight forwarding
• Strong knowledge of customs processes, bonded operations, and international freight
• Experience managing teams across multi-site operations
• Commercial awareness with a focus on efficiency and cost control
• Strong leadership, communication, and organisational skills
• Comfortable being hands-on when required

An opportunity for an experienced Export Coordinator to join a fast-paced logistics operation. The role involves managing the end-to-end export process for shipments from the UK and Channel Islands to international destinations, ensuring efficient coordination, regulatory compliance, and excellent customer service throughout.

Candidates should have a minimum of 1 years’ experience in a similar role, with exposure to the full export cycle from quotation through to job completion.

KEY RESPONSIBILITIES

• Coordinate and monitor export shipments from booking through to final delivery
• Liaise with clients and overseas agents to confirm shipment details, including collection times, routing, and delivery requirements
• Prepare and review export documentation, including Air Waybills (AWB), packing lists, and commercial invoices
• Arrange transportation via approved hauliers or internal fleet, ensuring timely collections and deliveries
• Work closely with airlines, freight forwarders, customs brokers, and other stakeholders to ensure smooth shipment execution
• Identify and implement the most efficient and cost-effective transport solutions
• Ensure all shipments comply with international trade regulations, with a focus on pharmaceutical and regulated goods
• Liaise with relevant authorities and third parties to secure export permits and documentation
• Maintain accurate records of all export activities, including shipment tracking and reporting on performance metrics
• Ensure compliance with HMRC export regulations and licensing requirements
• Stay up to date with changes in international trade laws and industry regulations
• Proactively resolve shipment issues, including delays, customs queries, and discrepancies
• Monitor and ensure correct handling of time-critical and temperature-controlled shipments across all stages of transit

REQUIREMENTS

• Minimum 1 years’ experience in an export/logistics role within a similar environment
• Strong understanding of export processes from quotation to completion
• Knowledge of export documentation and international shipping procedures
• Familiarity with HMRC regulations and customs compliance
• Excellent communication and organisational skills
• Ability to work under pressure and manage time-sensitive shipments
• Experience handling temperature-controlled or pharmaceutical shipments (desirable)

Warehouse Manager Key Responsibilities

• Oversee the daily operations of two warehouse units located on the same site
• Manage and lead a team of 10 staff (7 in one unit, 3 in another)
• Ensure efficient workflow, productivity, and service levels across both units
• Implement cost-saving initiatives and identify opportunities to improve operational efficiency
• Maintain and enforce health & safety standards across the site
• Monitor performance and optimise processes to improve output and accuracy
• Take a unified approach to managing both units as one cohesive operation

Warehouse Manager Requirements

• Previous experience in a warehouse management or operations role
• Strong leadership experience managing teams in a warehouse environment
• Good understanding of warehouse processes, efficiency improvement, and cost control
• Knowledge of health & safety regulations within a warehouse setting
• Ability to manage multiple workstreams and prioritise effectively
• A hands-on, solutions-focused approach

Warehouse Manager - What Our Client Is Looking For

• A resourceful and adaptable manager who can take ownership of both units
• Someone who can drive improvements and streamline operations
• A confident leader who can motivate teams and deliver results

Warehouse Manager

Road Import Manager Overview
Our client is seeking an experienced and commercially minded Road Import Manager to oversee and develop their import operations. This is a management-focused position, responsible for leading teams, ensuring operational efficiency, and supporting the continued growth of the department.

Road Import Manager Key Responsibilities

• Oversee the day-to-day running of the EU import department
• Manage and develop a UK-based team of 4–5 staff
• Lead and coordinate with an overseas customs team of 4 
• Ensure smooth EU import operations across 100% road freight shipments
• Act as a point of escalation for operational issues when required
• Monitor team performance, productivity, and service delivery
• Take ownership of departmental P&L, reporting, and cost management
• Identify and implement process improvements and growth opportunities
• Collaborate with internal stakeholders to maintain high service standards

Road Import Manager Requirements

• Strong experience in EU import operations (road freight essential)
• Previous team management experience, ideally across multiple locations
• Good understanding of customs procedures (hands-on experience beneficial)
• Commercial awareness with experience managing budgets or P&L
• Ability to troubleshoot and resolve operational challenges
• Strong leadership and communication skills

Road Import Manager - What Our Client Is Looking For

• A hands-on manager who can support the team operationally when needed
• Someone capable of driving performance and improving efficiency
• A commercially focused individual with a growth mindset

Road Import Manager

Key Responsibilities:

• Handle export freight pricing and operational coordination across FCL and LCL shipments.

• Prepare and issue quotations, arrange bookings with carriers, and organise haulage.

• Manage and resolve operational issues that may arise during the shipment process.

• Communicate daily with overseas agents and direct customers via email and phone.

• Provide cross-coverage for export documentation when required.

• Support project cargo movements where needed (experience beneficial but not essential as training can be provided).

Experience Required:

• Previous experience within export operations in a freight forwarding environment.

• Strong understanding of export pricing and shipment coordination.

• Experience dealing with customers and international agents.

• Documentation knowledge would be advantageous.

• Exposure to project cargo would be beneficial but is not essential.

Personal Profile:

• Well organised with the ability to manage multiple shipments simultaneously.

• Strong communication and problem-solving skills.

• Detail-oriented and proactive in approach.

• Team player willing to support wider operational functions.