About the role

Our client is looking for a Customs Specialist to join their night shift team. This is a hands-on role covering Air, Ocean and Road freight, working across a varied customer base. It suits someone who enjoys problem-solving and takes pride in getting entries right first time.

Two shift patterns are available, both over a 4 day week:

• Monday to Thursday, 19:30 to 6:00am
• Tuesday to Friday, 19:30 to 6:00am

What you'll do on a typical day

• Complete customs entries (export, import, transit) for a range of customers.
• Submit documentation to customs agencies.
• Monitor holds on goods at ports of entry and resolve queries raised by customs authorities.
• Follow customer and internal SOPs, SLAs and KPI management.
• Complete handovers to the following shift.

What you need to succeed

Essential:

• Customs experience, with a solid understanding of customs processes.
• A positive attitude and a drive for continuous improvement.
• The ability to work independently and manage your own time.
• Strong written and verbal communication skills.

Desirable:

• The ability to pick up new systems quickly.

Why apply

This is a great opportunity to build a career in customs within a business that values accuracy, initiative and clear communication. If you're looking for a role where your experience is put to real use across Air, Ocean and Road freight, this could be the next step.

About the role

Our client is looking for a Customs Specialist to join their night shift team. This is a hands-on role covering Air, Ocean and Road freight, working across a varied customer base. It suits someone who enjoys problem-solving and takes pride in getting entries right first time.

Two shift patterns are available, both over a 4 day week:

• Monday to Thursday, 19:30 to 6:00am
• Tuesday to Friday, 19:30 to 6:00am

What you'll do on a typical day

• Complete customs entries (export, import, transit) for a range of customers.
• Submit documentation to customs agencies.
• Monitor holds on goods at ports of entry and resolve queries raised by customs authorities.
• Follow customer and internal SOPs, SLAs and KPI management.
• Complete handovers to the following shift.

What you need to succeed

Essential:

• Customs experience, with a solid understanding of customs processes.
• A positive attitude and a drive for continuous improvement.
• The ability to work independently and manage your own time.
• Strong written and verbal communication skills.

Desirable:

• The ability to pick up new systems quickly.

Why apply

This is a great opportunity to build a career in customs within a business that values accuracy, initiative and clear communication. If you're looking for a role where your experience is put to real use across Air, Ocean and Road freight, this could be the next step.

The Role

Our client, a well-established freight forwarder, is looking for a Junior Ocean Freight Forwarder to join their growing team. This is a great opportunity for someone with around 12 months' experience in ocean freight to build on their skills within a supportive, experienced team.

You'll handle day-to-day ocean freight shipments, working closely with clients, overseas agents and carriers to keep cargo moving smoothly.

Key Responsibilities

• Coordinate import and export ocean freight shipments, both FCL and LCL
• Book cargo with shipping lines and negotiate rates where required
• Prepare and check shipping documentation, including bills of lading and customs paperwork
• Track shipments and keep clients updated on progress
• Liaise with overseas agents, hauliers and port authorities
• Resolve day-to-day queries and issues as they arise
• Maintain accurate records on the operating system
• Support senior team members with larger or more complex accounts

What We're Looking For

• Around 12 months' experience in ocean freight forwarding
• Working knowledge of Incoterms and shipping documentation
• Good communication skills, written and verbal
• Comfortable working under pressure and to deadlines
• A team player with a willingness to learn
• Experience with a freight management system is an advantage but not essential

What's On Offer

• Genuine progression within a growing forwarding team
• Ongoing training and development

This is an operations-focused role, not a customs specialist position. The successful candidate will be responsible for keeping import shipments moving day to day: gathering the right paperwork, quoting customers and agents, raising invoices, and arranging deliveries. They'll know enough about import customs to understand what's needed for a clearance and to speak confidently about it, but won't be relied on as the compliance expert, as that's already covered.

• Gathering and checking the paperwork required for import clearance
• Quoting customers and agents accurately and promptly
• Raising and sending invoices
• Arranging deliveries and coordinating with hauliers
• Liaising with customs teams to keep clearances on track
• Handling day-to-day customer queries by phone, not just email

• Solid working knowledge of import customs; someone who knows what documents and information a clearance needs, even if they're not the expert filing it
• Genuinely organised, with a track record of managing multiple shipments without things slipping
• Confident and competent, comfortable making decisions and owning their workload
• Happy picking up the phone to speak with customers, not just emailing them
• 2 to 5 years' experience in a freight forwarding operations role

Our client is a globally recognised freight forwarding and logistics organisation, operating across multiple continents and serving a diverse portfolio of UK and international clients. They are currently seeking an experienced Pricing Analyst to join their team based in London Heathrow 

Pricing Coordinator - The Role

This is a commercially focused position responsible for preparing competitive quotations for UK clients, overseas offices, and an established agent network. The successful candidate will work closely with global teams, client retention specialists, and sales colleagues to secure new business — delivering tailored pricing solutions that meet client expectations while driving profitability.

Pricing Coordinator - Key Responsibilities

• Communicating effectively and professionally with customers to ensure their quotation requirements are fulfilled in line with their booking instructions.
• Liaising with offices and agents both within the UK and abroad, identifying and addressing any discrepancies or specific requirements.
• Supporting compliance with all relevant legislative and regulatory requirements.
• Collaborating closely with internal and external customers, suppliers, and partner offices to ensure efficient and seamless operations.
• Ensuring the business operates within all agreed operational procedures and statutory requirements, including the provision and maintenance of a safe working environment.

Pricing Coordinator - About You

The ideal candidate will bring a combination of operational freight knowledge and strong commercial acumen. They will possess strong analytical and problem-solving skills, excellent organisational and administrative abilities, and a proven track record of negotiating with vendors and suppliers. A solid commercial awareness, the ability to manage and maintain high data quality, and a strong understanding of KPIs and performance analysis are all essential to the role.

An operational background in Air, Ocean, or both is required, and knowledge of Dangerous Goods, while not essential, would be a distinct advantage. Above all, the successful candidate will be a collaborative team player, comfortable working across multiple functions within a fast-paced environment.

Pricing Coordinator - What Is On Offer

A competitive salary package and the opportunity to grow within a driven and successful global organisation. In addition, the following employee benefits are available:

• Enhanced Annual Leave, increasing with length of service.
• Salary Sacrifice Schemes, including options for low-emission vehicles and cycling.
• Health & Wellbeing Support, covering both physical and mental health, with access to medical services for you and your dependents.
• Employee Discounts & Cashback, redeemable across a wide range of high street and online retailers.
• Life Insurance, with access to additional financial and legal support services.

The Role

Our client, a well-established name in freight forwarding and logistics, is looking for a Business Development Manager to drive new business growth across their core services. The successful candidate will take the lead on identifying, targeting and winning new clients, building a strong pipeline, and delivering a sales plan that supports the company's growth goals.

This is a hunter role for someone who enjoys prospecting, opening doors and closing deals, and who takes real pride in bringing in new revenue.

What You'll Be Doing

• Winning new business across all core service lines
• Proactively identifying, targeting and engaging prospective clients that offer sustained, profitable, multi-service revenue
• Building and delivering a business plan to hit new business sales quota and budget targets
• Presenting a range of logistics solutions that open up multiple routes into a prospective account
• Leading sales meetings and negotiations with new prospects
• Preparing quotes, offers and calculations for new business proposals
• Preparing supporting materials such as proposals, concepts and presentations
• Planning and carrying out prospect and customer visits
• Working closely with local, regional and international operations teams to ensure new client needs can be met
• Handing over won business smoothly to account management, while supporting a professional transition
• Keeping the CRM accurate and up to date, including cross-departmental information
• Running regular pipeline and review meetings
• Acting as the link between Sales, Customer Service, Operations and Management

What Our Client Is Looking For

• Proven track record in new business development, ideally within freight forwarding or logistics
• A natural hunter mentality, comfortable prospecting and building a pipeline from scratch
• Confidence managing the full sales cycle, from first approach through to closing
• Strong relationship-building skills, with the ability to earn trust quickly
• Comfortable working cross-functionally with operations teams across different regions
• Well organised, with good CRM discipline and attention to detail
• A genuine team player who conducts themselves with honesty and integrity

About Our Client

Our client values earning customer trust, supporting one another as colleagues, being active in the communities they work in, acting ethically, and performing at a world-class standard.

Air Import Coordinator  Shift Pattern: 4 on, 4 off, 7am to 7pm

Air Import Coordinator Main Duties

• Keep customers updated throughout the shipment process, by phone and email
• Execute shipments at the agreed cost and report any deviation promptly
• Liaise with the origin office to set up and monitor shipments
• Provide quotes where required
• Handle customs clearance, following clearance instructions and holding the direct representation letter on file
• Bill VAT and duty where the company's deferment account has been used
• Add all costs to files accurately
• Manage billing, ensuring it's on time and accurate
• Ensure all files hold PODs before closing
• Resolve invoice queries
• Take part in cross-training as required by the department

Air Import Coordinator Person Specification

• Minimum 3 years' experience in an air import department
• Able to work independently and as part of a team, showing initiative
• Proactive approach to work
• Comfortable working under pressure
• Flexible and adaptable
• Willing to ask for help when needed

Air Import Coordinator

Our client, a reputable Freight Forwarder company, is seeking a junior Freight Forwarder to join their team on a permanent basis. This is an excellent opportunity for individuals looking to progress within the freight and logistics industry.

Salary: £25,000 - £28,000 per annum

Key Responsibilities:

• Coordinate and manage the movement of goods domestically and internationally
• Prepare and process all necessary documentation for shipments, including customs declarations and shipping notes
• Communicate effectively with clients, carriers, and suppliers to ensure timely delivery of goods
• Negotiate rates with carriers and service providers to optimise transportation costs
• Ensure compliance with all relevant customs and import/export regulations
• Monitor and track shipments to ensure timely arrival and resolve any issues that arise
• Maintain accurate records of shipments and related documentation

Candidate Requirements:

• Previous experience in freight forwarding or logistics is preferred
• Strong organisational and communication skills
• Ability to work effectively under pressure and manage multiple shipments simultaneously
• Knowledge of customs procedures and international shipping regulations
• Attention to detail and a proactive approach to problem-solving
• Proficiency in relevant software and the ability to update shipment data accurately

Benefits:

• Permanent employment with a supportive team environment
• Opportunities for career development and progression
• Engaging and varied workload within the logistics sector

If you are an organised and motivated individual with a passion for freight forwarding, we would love to hear from you. Apply now to join a dynamic company that values its employees and offers a rewarding career opportunity.

Overview

Our client is looking for an experienced Airfreight Manager to lead their airfreight operations and drive excellence in freight management. This is a pivotal role overseeing end-to-end airfreight processes, optimising efficiency, managing customer accounts, and building long-term client relationships, all while ensuring compliance with international regulations. You'll coordinate with internal teams, external partners, and clients to deliver seamless airfreight solutions that support business objectives, helping to streamline operations, boost customer satisfaction, and drive growth in a fast-paced environment.

Responsibilities

• Lead and manage all aspects of airfreight forwarding, including booking, documentation, customs clearance, and transportation coordination
• Develop and implement plans to optimise workflows and reduce transit times while maintaining high service standards
• Work closely with airlines, ground handling agents, and customs authorities to ensure smooth cargo movement
• Use transportation management systems (TMS) and in-house platforms to track shipments, update records, and generate reports
• Negotiate rates, contracts, and service agreements with airlines and freight partners to secure cost-effective solutions
• Maintain compliance with international trade laws, IATA regulations, and other relevant standards
• Support lead generation by leveraging CRM systems and building external relationships for client engagement and B2B sales
• Oversee the integration of airfreight processes within the wider supply chain, ensuring alignment with the business's goals

Skills

• Strong experience with transportation management systems (TMS), EDI, and freight tracking
• Solid understanding of airfreight operations, logistics strategy, and B2B sales
• Proven negotiation skills with airlines and freight partners
• Sound knowledge of international shipping regulations and customs compliance
• Familiarity with CRM software for lead generation and accurate record keeping
• Excellent communication skills, able to coordinate across teams and with external partners
• Ability to analyse logistics data to spot opportunities for improvement and cost savings

Desirable

• Experience within customs-related logistics
• Understanding of UK customs procedures and transit movements
• Knowledge of GVMS and border processes
• Experience with freight management systems

Air Import Coordinator Main Duties

• Keep customers updated throughout the shipment process, by phone and email
• Execute shipments at the agreed cost and report any deviation promptly
• Liaise with the origin office to set up and monitor shipments
• Provide quotes where required
• Handle customs clearance, following clearance instructions and holding the direct representation letter on file
• Bill VAT and duty where the company's deferment account has been used
• Add all costs to files accurately
• Manage billing, ensuring it's on time and accurate
• Ensure all files hold PODs before closing
• Resolve invoice queries
• Take part in cross-training as required by the department

Air Import Coordinator Person Specification

• Minimum 3 years' experience in an air import department
• Able to work independently and as part of a team, showing initiative
• Proactive approach to work
• Comfortable working under pressure
• Flexible and adaptable
• Willing to ask for help when needed

Air Import Coordinator

The Role

Our client, a well-established name in freight forwarding and logistics, is looking for a Business Development Manager to drive new business growth across their core services. The successful candidate will take the lead on identifying, targeting and winning new clients, building a strong pipeline, and delivering a sales plan that supports the company's growth goals.

This is a hunter role for someone who enjoys prospecting, opening doors and closing deals, and who takes real pride in bringing in new revenue.

What You'll Be Doing

• Winning new business across all core service lines
• Proactively identifying, targeting and engaging prospective clients that offer sustained, profitable, multi-service revenue
• Building and delivering a business plan to hit new business sales quota and budget targets
• Presenting a range of logistics solutions that open up multiple routes into a prospective account
• Leading sales meetings and negotiations with new prospects
• Preparing quotes, offers and calculations for new business proposals
• Preparing supporting materials such as proposals, concepts and presentations
• Planning and carrying out prospect and customer visits
• Working closely with local, regional and international operations teams to ensure new client needs can be met
• Handing over won business smoothly to account management, while supporting a professional transition
• Keeping the CRM accurate and up to date, including cross-departmental information
• Running regular pipeline and review meetings
• Acting as the link between Sales, Customer Service, Operations and Management

What Our Client Is Looking For

• Proven track record in new business development, ideally within freight forwarding or logistics
• A natural hunter mentality, comfortable prospecting and building a pipeline from scratch
• Confidence managing the full sales cycle, from first approach through to closing
• Strong relationship-building skills, with the ability to earn trust quickly
• Comfortable working cross-functionally with operations teams across different regions
• Well organised, with good CRM discipline and attention to detail
• A genuine team player who conducts themselves with honesty and integrity

About Our Client

Our client values earning customer trust, supporting one another as colleagues, being active in the communities they work in, acting ethically, and performing at a world-class standard.